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Service Center

Service concept

SHUNKONN has always adhered to the customer-centric service concept and is committed to providing customers with excellent products and quality services. Our service concept is reflected in the following aspects

    Customer first
    We put our customers' needs first and strive to understand and meet their expectations. Through close communication with our customers, we ensure that we provide personalized solutions to achieve our customers' business objectives.

    Professional integrity
    Our team has extensive industry experience and expertise, and always treats every customer with integrity. We are committed to providing true, accurate information to help our clients make informed decisions.

    Continuous improvement
    We value customer feedback and proactively optimize our services and products. Through continuous improvement, we ensure that service levels are always high and that the customer experience is constantly enhanced.

    Fast response
    We are committed to responding quickly when we receive customer inquiries or questions. Our customer support team is on standby to provide timely assistance and solutions.

    innovation-driven
    In the era of rapid technological development, we constantly pursue innovation and are committed to providing customers with the latest and best quality products and services. Through technological innovation, we help our customers stay ahead of the competition.

    Build long-term relationships
    We hope to establish a long-term cooperative relationship with our customers and achieve a win-win situation through continuous support and service. We believe that our customers' success is our success.

    SHUNKONN's service philosophy is at the heart of our business and guides our daily operations and customer interactions. We are committed to excellent service quality and professional technical support to help customers achieve greater success in their respective fields.

    Customized process

    • 01 Confirming Requirements

      01 Confirming Requirements

    • 02 Make a Plan

      02 Make a Plan

    • 03 Contract Signing

      03 Contract Signing

    • 04 Development and Design

      04 Development and Design

    • 05 Sample confirmation

      05 Sample confirmation

    • 06 Product Testing

      06 Product Testing

    • 07 Product Delivery

      07 Product Delivery

    • 08 Project Management

      08 Project Management

    • 09 Finished Product Delivery

      09 Finished Product Delivery

    Communication and cooperation

    Product help

    Knowledge sharing
    Browse knowledge sharing, users can easily access product knowledge.
    Knowledge sharing

    Resource center

    supportKnowledge base
    Provide detailed product manuals, installation guides, technical whitepapers and FAQs for easy access and learning.Build a comprehensive online knowledge base that customers can access at any time to get the necessary information and solutions.
    File download

    Technical support

    consultdiagnosisonline
    Our technical team of experienced engineers provides expert advice on product selection, configuration and application to ensure that customers choose the most suitable solution.We provide fast and effective troubleshooting services to help customers identify and resolve problems in the use of products to reduce downtime and increase productivity.Customers can get real-time technical support via phone, email or live chat to ensure issues are resolved in a timely manner.
    Contact us

    Become a member

    User registration
    Welcome to become a SHUNKONN member! You will enjoy quick customisation, exclusive resource downloads, priority sample requests, priority technical support, exclusive promotional information and access to technical seminars and training courses to help you better meet your needs and enhance your expertise.
    User registration

    Registration process

    Fill outverifyLog in
    Please visit our official website, find the navigation bar "Contact us - User Registration", fill in the required registration information, including company name, contact name, email address, contact phone number, etc.After submitting your registration information, you will receive a confirmation email, please follow the instructions in the email to complete the registration verification activation.After activation, you can use the registered email address and password to log in to the member account and enjoy all the benefits of membership.
    User registration

    Sample service

    Sample application
    Easily apply for samples, no cost, support door-to-door delivery. We offer fixed connectors, pluggable connectors and circular connectors for your choice.
    Sample application

    SHUNKONN Technology Service Center will be happy to provide you with efficient and professional services to help your business success and development!

    Cooperation mode

    • Dealer model

      Dealer model

      By establishing a formal distributor relationship, you will receive wholesale pricing, marketing support and brand licensing to help you expand your market share in your designated regions.

    • Customized cooperation

      Customized cooperation

      Customized connectors and wiring harnesses according to specific needs to ensure that products meet customer technical requirements and market needs.

    • Project cooperation

      Project cooperation

      For specific large-scale projects, we provide dedicated project teams, from product development, technical support to delivery process, to ensure the smooth implementation and efficient delivery of projects.

    Service policy

    Support a variety of orders, including small batch and bulk purchase, to ensure that the procurement needs of different customers are met.
    Service
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    Provide a full range of technical support from product selection to use guidance to ensure that customers solve technical problems smoothly in the implementation process.
    Support
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    It is committed to processing and shipping quickly after receiving an order, and usually stock products are shipped within 1-3 working days to meet the urgent needs of customers.
    Fast
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    All products comply with international quality standards, and are strictly tested and verified to ensure product performance and reliability and provide corresponding quality assurance.
    Quality
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    Win-win cooperation

    We provide a variety of cooperation models for different target customers to ensure win-win results for both sides.

    Contact Us
    telephone Contact US